How to Review a Cottage Rental by Joe Lamb Realty

Rating: Joe Lamb Rental Visitor "Living Large" Beach House/ 6/19/2020
Reviewer: Taramd76

We reserved a beach house "Living Big" back in the winter before COVID-19 for the showtime week of June through Joe Lamb & Assembly. Due to the fact that I am immunocompromised and currently taking a cancer medication, asked to reschedule the dates of the rental. This company or owners of the rental house would non work with us or permit united states to reschedule. When we arrived to firm several lite bulbs were missing, spiders and spider webs were in two of the bedrooms. The batteries in the remote control were placed in backwards so the remote wouldn't work. The water was not turned on to the dishwasher and a Goggle box in one if the bedrooms did not piece of work. The heater in the pool too went out and we had to call someone. I would not recommend this visitor!

Rating: Great company to work with! ten/eighteen/2019
Reviewer: jdj1991

Nosotros booked our abode only to demand to change the reservation for an event we were attending on the Outer Banks. Our first home was not available and then we not only changed weeks, we changed homes for a nominal fee. The home was make clean, the hospitality app is easy to use and the app notifications are helpful. In improver, we had to request a belatedly bank check out as our next rental was not going to be ready. Joe Lamb checked their cleaning schedule and made those changes for us - no trouble. Great company to work with and I would rent from then again without hesitation!

Rating: Great Service 10/30/2017
Reviewer: jdoc822

We take rented several houses with Joe Lamb and nosotros have always received cracking service! Houses take always been clean and issues have e'er been addressed promptly.

Rating: Outstanding Service 10/25/2017
Reviewer: Buckeye Gal

Nosotros accept rented off and on through Joe Lamb Jr. Realty for years.....always great service and helpful staff....never a problem.

Rating: Great company...no complaints! ten/24/2017
Reviewer: vickie

We used Joe Lamb Realty last year (2016). Everything was great!! Nosotros will utilise them once more in the futurity!!

Rating: Joe Lamb Realty is tops! 10/22/2017
Reviewer: mjob

We accept rented through Joe Lamb Realty for years and for the past eight, we have rented the same cottage in South Nags Caput. The staff is tops to deal with. If we had any problem, like piled sand in the driveway from a Northeaster, they were there in a affair of hours to clear the driveway. The cottage is so thoroughly inspected Afterward the cleaning coiffure, never 1 complaint almost the cleanliness of the cottage. It's a pleasure to deal with them.

Rating: Great Vacation Rental Company x/21/2017
Reviewer: Will

Joe Lamb Jr. is a rental company my family unit has been renting through since I was a little kid. They take a huge selection of homes and the office staff is great. You tin can't go wrong with them, and then don't hesitate to rent your side by side holiday through them.

Rating: thumbs down i'm agape 8/24/2012
Reviewer: B P

Simply rented from Joe Lamb Jr and was quite disappointed with the property - #320 Beach Retreat in Southward. Nags Head. Absolutely no respond from them upon giving them an indepth review at their request. Will not be using them again for not trying to make any amends.

Rating: Average x/26/2009
Reviewer: YMINIowa

This was my first time renting through Joe Lamb.

Kudos: Immaculate cottage, cottage represented true to web site listing, skilful off flavour value. Nice welcome bag. A pleasure dealing with Tim. Paula(?) very helpful and nice.

Irks: Some snippy office staff earlier and during stay. (Ane lady, Paula(?) was very helpful with reservation confusion.) Poor response fourth dimension to maintenance consequence. (Toilet backed up. Since it was xi p.m., and I didn't want anyone to exist called in at such a late 60 minutes, I left a message on the maintenance vocalism mail, requesting an early equally possible fix to the problem - the cottage had but one bathroom. No response by 10 the next morning. I chosen once more, got maintenance vocalization mail, left some other bulletin, then backed up the call with one to the agency. Staff stated worker would be sent out immediately. By 11 a.m., my back teeth were floating and I made another call and assured that someone would be in that location soon. 11:30, worker arrived and fixed the trouble. He called in the cleaning crew (worker overflowed the toilet) and they came promptly and quickly cleaned the bath. Unfortunately, my bath mat must take gotten mixed up with either the maintenance guy's or cleaning people's equipment, every bit it was missing subsequently they left.) Problem with bathroom mat not resolved.

I would deal with this visitor once more.

Rating: 7th year in a row x/24/2009
Reviewer: LA in PA

We e'er know we tin can count on Joe Lamb to provide excellent treatment. My only complaint was i of the customer service representative being "short" on the phone, when we called to ask if the owner could call us. Hung upward without a goodbye. But this will not stop united states of america from using them again next year!

Rating: Our second selection 10/23/2009
Reviewer: Beachsong

They do all of the right things .... no complaints .... very accomodating, professinal and lived upward to expectations.

Rating: One of the Best 9/xxx/2009
Reviewer: Jane Allen

With out a doubt JLJ is at the height of my listing for rental units. Go out of their way to accomodate renters. Squeamish "give aways," friendly service, fair rental prices, practiced rental selections. Cottages we've rented ever found in good shape. Will proceed to be a repeat customer.

Rating: Great company and helpful staff nine/29/2009
Reviewer: Cathy W

Reading Tony's review I wondered if we had been to different offices. Nosotros have rented with Joe Lamb for the by iii years and we go downwardly several times each year. We had a bad experience with Sun years ago and switched to Joe Lamb and never looked back. We have always gotten in early fifty-fifty though they hope a 4pm check in, we have gotten our keys by two or three every time. The office staff has always been fast and friendly only I take been there when other renters were not very patient which might explain Tony's experience. Nosotros have always had expert service and a friendly smile. The maintenence issues we have called nearly take e'er been minor and delt with quickly. We have rented many different homes from Joe Lamb from South Nags Head to Kitty Hawk and all were very overnice and clean. We volition exist going back in June and again in Sept side by side year.

Rating: Groovy House inventory Poor part staff 9/28/2009
Reviewer: Tony

Joe Lamb has a good selection of houses ranging in price and location. However, the office location is very limited especially if you are renting in Nags Head or South Nags Caput. You will accept a 10 to 18 mile drive to your beach house later on you get the key. Decent response to maintenance issues during the week. One Big consequence: Office staff not client friendly at checkin. Will not budge on any early on check in. Told outright lie about firm not being available. Saturday in office for an boosted 45 minutes subsequently hearing our house cleared for cleaning even though the person who took the call was the person we checked in with.

Rating: Peachy customer service. 10/12/2008
Reviewer: ohplease

Showtime time renting from Joe Lamb and was very satisfied. Had a few very minor maintenance issues on arrival that were taken intendance of promptly. House was in dandy shape, staff helpful and friendly. Will rent from them again

Rating: Not bad Vacation, Peachy Visitor eight/29/2008
Reviewer: James B.

We accept used Joe Lamb for 20 years in a row and higly recommennd them. Every house we've rented through them has been wonderul, we usually go an early chack-in for no charge and they are quick to respond to calls. This Baronial we were downwards for 2 weeks in a cute bounding main side abode. In the second week, the fridge died. Nosotros chosen Joe Lamb and put our nutrient in the ice chest. The maint guy came out and pronounced the refrigerator dead. The very same afternoon, a new refrigerator was delivered. Now that's good client service.

Rating: Friendly people but not slap-up customer service. viii/29/2007
Reviewer: Laura

Been going to the Outer Banks since 1966. Have rented from Joe Lamb for two years and agree the service could exist better. I will give them credit for clean houses and good selections in all price ranges.

However, last year the air conditioning was not working correctly. I called them the second day and they said they would effort to get someone out there. No one ever showed up.

This year, I called the day earlier to ask if we could accept a late cheque out as we had no sleep the ii nights before due to vandalism, which the manager knew well-nigh, as the constabulary, owner and I had chosen him about the problem and the impairment. I was put through to voice post and was never called back. At present I know information technology was not there fault only would take liked a remember and a response.

Rating: Proficient experience! 8/21/2006
Reviewer: Doreen

This was our get-go time (August 2006) to utilise Joe Lamb Jr & Associates and nosotros were very pleased. The check in process was very quick...staff very friendly. The beach abode we rented from Joe Lamb exceeded our expectations. I had viewed the rooms of the beach business firm by virtual tour on the JoeLamb web site just once nosotros entered the beach house we were very happy with our choice. The home was very clean and and so well stocked. Pictures are deceiving. The home was so pretty ...much prettier in person and pictures do not practise justice of the perfect ocean view we had while sitting on the forepart porch in rocking chairs! Nosotros volition definately use Joe Lamb over again and highly recommend using their services.

Rating: Highly Recommended 5/22/2006
Reviewer: Anonymous

Used Joe Lamb Realty for a bounding main front house rental (#012). Service was excellant, got in to the house several hours early, and house was just as described in literature. As well found rental to be prices very reasonable. Would definetly utilize Joe Lamb again!

Rating: The Best 8/11/2005
Reviewer: Six-MD

We accept rented from Joe Lamb many times over the years. Y'all won't get wrong with Joe Lamb, As far dorsum as the tardily lxx'due south and 80's we used them.

Rating: GREAT ix/27/2004
Reviewer: viennastatic

Used them and they were great. Got in early. Responded speedily to a problem with the house. Great rates. Got a gratis dejeuner handbag. I volition use them again.

Rating: What a nifty company and people six/1/2004
Reviewer: Jon

We have used several companies on the OBX to rent from but none have even come shut to this company. They are very helpful and ready to do what they need to to brand everyone's holiday better. They let united states of america in a couple hours early, gave us a nice free gift at cheque-in, included tide charts, coupons, information and more. I could mention some of the "big boys" at that place that were not even close to being as friendly equally Joe Lamb & Associates. I'll be back once again next year.

VA traveler

Rating: Crawly service! three/21/2004
Reviewer: Ohio OBX lover

Let us in our house early. Responded RIGHT away with questions prior to the trip besides as during the trip. All workers were very friendly. Would HIGHLY recommend them.

Rating: not a trouble ane/18/2004
Reviewer: 02bnobx

We're renting from them for the second fourth dimension this year.....great bunch of people. We got in early on the last visit not a trouble!

Rating: Cracking company 11/nine/2003
Reviewer: Anonymous

have used them for many years and always been very accomodating. Will allow you lot in early if house is ready and quick to respond if there are any problems.

Rating: Repeat renter 11/8/2003
Reviewer: Anot

Always great to piece of work with very personal,would let you in the rental early if it was gear up without charging extra! Just nice people!!

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Source: https://www.obxconnection.com/outer-banks-vacation-rental-companies/Joe-Lamb-Jr.aspx

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